Better Business Bureau

Michigan Utility Scam Alert: Better Business Bureau Warns Residents

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The Better Business Bureau (BBB) has likely issued a warning regarding a recent uptick in utility scams targeting Michigan residents. While I cannot access the specifics of the Better Business Bureau alert without directly searching the web, here’s a breakdown of common utility scams and how to protect yourself:

Spoofing and Phishing: Scammers often use deceptive tactics to appear legitimate. They might:

  • Impersonate utility company representatives: They’ll pressure you into immediate payment, claiming your service will be disconnected unless you pay instantly.
  • Send phishing emails or calls: These messages urge you to click on links or provide personal information to “update your account” or “resolve a billing issue.” Clicking these links can lead to malware infection or steal your data.
Better Business Bureau


Red Flags for Phony Payments: Better Business Bureau

  • Unusual payment methods: Legitimate utility companies won’t ask you to pay with gift cards, prepaid cards, or money transfers.
  • High-pressure tactics: Scammers create a sense of urgency to cloud your judgment and rush you into a bad decision.

Stay Safe: Be Aware and Take Action

Here are some steps you can take to avoid falling victim to these scams:

  • Verify contact: If you’re unsure about a call, email, or text message, don’t reply or click on any links. Contact your utility company directly using a phone number you know is correct, such as the one found on a previous bill or their official website.
  • Don’t share personal information: Never give out personal details like account numbers or Social Security numbers over the phone or email unless you’re certain you’re contacting your legitimate utility provider.
  • Payment methods: Only pay through your utility company’s established channels, such as their online portal, phone payment system, or by mail.
  • Report: If you suspect a scam, report it to the Better Business Bureau and your local authorities. The BBB website also allows you to file complaints about specific companies.

By following these tips and staying vigilant, you can protect yourself from these deceptive tactics and keep your utility service uninterrupted.

For the most up-to-date information, consider searching the web using terms like “Michigan Better Business Bureau utility scam warning” to find the specific Better Business Bureau press release. This will provide details on the latest scams targeting Michigan residents and any specific guidance from the Better Business Bureau.

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